Privacy Policy

Privacy Policy

Welcome to the Udoy’s mobile application (the “Application”) operated by Udoy App Limited. Udoy is committed to the protection of personal information provided by the users to us. You agree your use of Udoy’s mobile application and implies your consent to the collection and use of your personal information in accordance with the terms of this Privacy Policy.

Revisions to this Privacy Policy

Any information that is collected via our Services is covered by the Privacy Policy in effect at the time such information is collected. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on the Services or by sending you an email or other notification, and we’ll update the “Last Updated Date” above to indicate when those changes will become effective.

Collection and Use of Information

Information Collected or Received from You

Account Information That We Collect

When you install the Udoy App, you will be asked to provide us with your phone number, name and a photo (name and photo are not mandatory) and a confirmation code shall be sent in your number to confirm the access of your number.

If you create an account in connection with your use of the Apps (“Account”), we’ll collect certain information that can be used to identify you, such as your name, email address, postal address, phone number, location and credit card information (“PII”). You can create an Account via the App using your mobile phone number, if you create an Account, we may also collect other information that is not considered PII because it cannot be used by itself to identify you.

We collect, store and process your data for processing your purchase on the Application and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our Application and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our Application; improve the layout and/or content of the pages of our Application and customize them for users; identify visitors on our Application; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details (for refund purposes). You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

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